Bodyshop Services for Fleet at R&P Accident Repair in Lingfield

A damaged vehicle costs you far more than the repair. It costs you the work that vehicle was supposed to do, the driver who now has nothing to drive, and the time somebody in your office spends chasing an update.

We repair fleet and commercial vehicles at our own site in Lingfield, working with operators across Surrey, Sussex and Kent. The aim is straightforward: get the vehicle back to you quickly, looking right, with as little of the process landing on you as possible.

Who we work with

Owner-operators with a couple of vans. Contractors, trades and local businesses running a handful of vehicles. Larger fleets, leasing and rental customers, and operators who manage vehicles on someone else’s behalf.

The approach does not change with the size of the account. A two-vehicle fleet gets the same contact and the same turnaround discipline as a two-hundred-vehicle one, because a business with two vans can afford downtime least of all.

What we do for fleets

Accident and collision repair

Structural work, panel work, paint and refinishing, all carried out on our own site.

Non-fault Accident Repairs

Where another driver caused the damage, the choice of repairer is yours rather than their insurer’s, and we handle the process for you. See Non-Fault Accident Repairs for Fleet.

Cosmetic & SMART Repair

Bumper scuffs, door dents, kerbed alloys and minor paint damage, often turned round quickly and without the vehicle being off the road for long. See Cosmetic & SMART Repairs.

End-of-lease & De-fleet Preparation

Bringing vehicles back to within fair wear and tear condition before they go back or go to sale, so you are not paying somebody else’s recharge rates. See End-of-Lease & De-Fleet Repairs for Fleet.

Collection & Delivery

From your site, the driver’s home, or wherever the vehicle has ended up. See Collection & Delivery for Fleet.

Ongoing Repair Agreements

Agreed rates, agreed turnaround and a standing process across your whole fleet. See Ongoing Fleet Repair Agreements.

Downtime is the thing we manage

Everything we do on the fleet side is organised around getting the vehicle back to you.

We will give you a realistic completion date once we have stripped and inspected the damage, not an optimistic one at the point of booking. We will tell you promptly if a part is delayed or we find something unexpected. Where a repair can be done without taking the vehicle off the road for long, we will say so rather than defaulting to the bigger job.

If a vehicle absolutely has to be back by a particular date for a contract or a job, tell us at the start, and we will be honest about whether it is possible.

Vehicles that look like part of your fleet

A commercial vehicle carries your name down the road, and a mismatched panel or missing decal is doing you no favours.

We colour-match to the vehicle’s original finish rather than the nearest shade, and we reinstate livery, signage, and decals as part of the repair. Where you run a common vehicle and colour across the fleet, we will keep the specification consistent so vehicles repaired months apart still match each other.

One contact who knows your fleet

You get a named contact rather than a call centre. No reference numbers, no queue, and no explaining the arrangement from scratch each time something happens.

We will fit into how you already work. If you want drivers to report damage directly to us, that is fine. If you want everything routed through your fleet or transport manager, that is fine too.

Reporting

We will keep you updated at each stage of a repair, and we can summarise activity across your fleet in whatever form is useful to you. If your insurer or your own reporting needs information in a particular format, tell us, and we will work to it.

Talk to us about your fleet

Tell us roughly what you run, where the vehicles are based and what your biggest frustration is with how repairs are handled at the moment. We will tell you honestly whether we can improve on it.

To report a non-fault incident right now, use our claim form or WhatsApp, both open 24 hours a day. Or call us on 01342 832511.

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